Posted by: Bobbie Cummins on Jul 18 , 2019 10:00 AM
Leading companies and consulting firms agree that we are officially living in the "Age of the Customer." Everyone from legacy brands to startup companies are working tirelessly to deliver on customer expectations of seamless experiences in this ever-changing digital environment, all the while, looking to engage the customer more than ever with their brand. With time being a commodity, personalization serves as the force that engages customers quickly.
Salesforce, a leading technology ... [Continue Reading]
Posted by: Bobbie Cummins on Feb 18 , 2019 7:00 AM
As office technologies continue to evolve, today’s workforce is less-tied to a fixed location. Many people are making calls across wired and wireless networks, from mobile technologies, from softphones, and in some cases even over web browsers. With this changing landscape, how can your organization ensure first responders can locate an employee in need? When an emergency occurs, employees must be able to quickly dial 911 and trust that first responders will be able to locate them upon arri ... [Continue Reading]
Posted by: Bobbie Cummins on Aug 14 , 2018 7:00 AM
Quick service restaurants revolutionized the American dining out experience with the introduction of White Castle in 1921 (pictured above, from White Castle). Technology didn’t move as fast then as it does now in the QSR space. We’ve come a long way from the ... [Continue Reading]
Posted by: Bobbie Cummins on Jul 30 , 2018 11:00 AM
Maintenance. It's something every IT department must own, but when is the last time you thought about your maintenance strategies? It often falls prey to, “If it’s not broke, don’t fix it.” New system launches, new technology deployments or enhancements, or emergency situations tend to take precedence over digging into maintenance plans. And while these matters compete for an IT professional's time, focusing on a comprehensive maintenance plan can you help you maximize the return on i ... [Continue Reading]
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