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Re-open Without Re-grets

Posted by: Ray Buice on Jun 11 , 2020 2:00 PM

Women holding payment device close to customers smart watch
People are hungry. Hungry for more than their favorite food at a familiar spot. People are craving normalcy. That craving isn't satisfied by a day shopping with friends, or a beverage from your local cafe. We are craving social gatherings, hugging our loved ones, and establishing a normal routine. As a thought-leader in your organization, will you reset and move forward or retreat to the same way you operated before the shutdown? Now is the time to start shifting the focus to what the new rea ... [Continue Reading]
Quick service restaurants revolutionized the American dining out experience with the introduction of White Castle in 1921 (pictured above, from White Castle). Technology didn’t move as fast then as it does now in the QSR space. We’ve come a long way from the ... [Continue Reading]
Multiple point-of-sale registers in a line with touch screens.
The allure of new technology is often reported in the context of attracting younger customers or keeping up with trends, but one of the best business cases for implementing new digital technology in the quick service restaurant space is the ability to increase throughput and drive profitability. Lowering operational costs is perhaps the primary reason behind driving quick service restaurant operators to switch from traditional print menu signage to digital displays, especially in the ... [Continue Reading]
Picture of mobile phone with blurred fast casual restaraunt in background
Hardly a day goes by without an article detailing how Millennials and Gen Z are impacting a particular industry. Younger generations are driving change in everything from workplace benefits to eating habits. Looking beyond the headlines around work/life balance and avocado toast, Millennials alone account for more than $65 billion of spending each year and influence upward of $1 trillion in total consumer spending. These two generations represent a large opportunity for quick service ... [Continue Reading]

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