2020 has proven to be a year that has shaken many beliefs and foundations of our lives. There is rarely a day I don't shake my head in disbelief. Disbelief that this strange existence continues to persist. Disbelief in the dashed hopes I had subconsciously been holding on to; things like school children and college students going back to school, returning to the corporate workplace, and normal resumption of business travel. Disbelief at the continuous ... [Continue Reading]
Recently, Bailiwick was entrusted with a significant project from a client who is recovering from business loss due to recent events (COVID-19 and civil unrest). We were told their internal team voted unanimously that Bailiwick was the trusted partner to get their job done. Trust was the main decision driver and we are both honored and humbled.
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As leaders, this is one of the largest, most looming questions in the cauldron of leadership we must confront as we seek to bring our business and our people through these uncertain times. How long will this affect us? What measures do I need to take temporarily? What measures should be permanent? And, the savviest question: what new preferences are forming that will change the way we work and the way our clients or consumers want to be serv ... [Continue Reading]