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Digital Customer Engagement

maximize digital technology and improve the user experience for your customers and your workforce

Digital Customer Engagement

maximize digital technology and improve the user experience for your customers and your workforce

DIGITAL MARKETING & COMMUNICATIONS PLATFORMS

With the right IT Partner, you can fully leverage digital technology to enhance your customer’s experience and maximize your workforce.

tablets

Customer tablets speed up a variety of steps, such as member check-in/check-out or payment, for a smoother customer flow.


our services:

Installation | Asset Lifecycle Management | Configuration

messaging

Digital telecast hardware allows sites to create their own content to improve daily communications among team members.


our services:

Installation | Electrical | Asset Lifecycle Management | Configuration

kiosks

Self-order kiosks increase sales by inspiring customers and providing additional purchase recommendations, while reducing wait time.


our services:

Planning | Design | Configuration | Procurement | Assembly | Installation | Electrical | Asset Lifecycle Management | Maintenance/Support

menu boards

Digital menu boards use animation, graphics and timely messages to guide customer through their ordering experience.


our services:

Planning | Design | Securing Permits | Landscape Management | Installation | Cabling | Electrical | Asset Lifecycle Management | Configuration | Maintenance/Support

“Smoothest install of any major project/equipment in my 15 years.”

- Owner/Operator, Leading QSR Chain

Red arrow pointing right Full-Program Approach

Comprehensive Implementation

Initial planning, site surveys, installations, project management, scheduling, monitoring, maintenance and continuous care

IT Maintenance Support

Available for your installed equipment, enclosures and digital content

Expert Services

Going beyond IT integration to include construction management, electrical work and more

Asset Lifecycle Management

Advanced inventory methods and tracking to 99.9% accuracy

Red arrow pointing right Proven Partner

  • Successful track record completing large scale projects on time and within budget
  • Nimble team national footprint and scalability to service all your locations simultaneously
  • Expert, individualized solutions everything we do is orchestrated precision
  • Reliable IT partner you can count on - from start to finish

Success Stories

Woman looking at digital menu board
MENU BOARDS

Fast, turnkey project with Top 5 QSR chain:

Installed 15,000 indoor menu boards at 3,000 locations

  • Ability to enhance resources quickly
  • Build team & executed project in 9 MONTHS

Sites saw 3 - 8% INCREASE
in sales growth

Woman using self checkout kiosk
KIOSKS

Full-technology refresh for a leading brand:

Provided ALL SERVICES
for additional self-order kiosks

TECHNOLOGY
STRATEGY

brand re-imaging

Higher SALES
GROWTH
reported
at sites with new kiosks

Build revenue with digital marketing by easily & strategically displaying targeted messages.

Optimize efficiency at your locations by enhancing through put and employee effectiveness

We Love a Challenge!

Reach out to an expert at Bailiwick and let us know what challenges you face.

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