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Wireless Projects

Improve Corporate Infrastructure & Customer Experience

Wireless Projects

Improve Corporate Infrastructure & Customer Experience

SITUATION:

A large financial services provider was recently driving the objectives of: making improvements to their core technology infrastructure; wireless at both corporate and retail locations, while at the same time, enhancing the guest experience through technology efforts. Modernizing the technology and speed of service were key concerns as the organization embarked on implementing solutions.

SOLUTION:

Bailiwick started the project by diving into the business goals of the customer It was important to the financial services provider to modernize the workspace by implementing a fully wireless environment.

In addition, the financial services provider sought to enhance the customer experience at its retail locations through wireless enabled speed of service.

Keeping the customer's goals front of mind, Bailiwick then leveraged its

technical expertise and experience in large-scale, complex projects to recommend combining the two initiatives into one. Together, in strong partnership with the customer, Bailiwick created a wireless experience at
185 CORPORATELOCATIONS
across 35 STATES and CANADA while simultaneously designing and installing a complete network refresh in
990 RETAILLOCATIONS across 20 STATES

This resulted in synergized project management and enhanced wireless engineering services to ensure efficient and on-budget execution for the customer.

CORP:
5,100
Access Points
10,200
Cat6A cables

RETAIL:
2,700
Access Points
5,400
Cat6A cables

RESULTS:

By taking time to understand the full scope of the projects, Bailiwick acted as a true strategic partner to provide solutions that offered flexibility to the customer, minimized site touches, and resulted in a reduction of total site costs and disruptions.

IMPROVED CUSTOMER EXPERIENCE

WHAT MADE BAILIWICK A VALUABLE PARTNER

Our customer's goals become our goals.

Strong ability to manage large-scale installations with commitment to collaboration.

Single source provider helping customers reduce complexity and cost.

Personalized solutions with strong customer care and support.

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Reach out to an expert at Bailiwick and let us know what challenges you face.

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