Customer Business Requirements
The customer wanted to install new digital telecast hardware to improve daily communication among its team members. Corporate communications via digital TVs include everything from employee recognition to real-time traffic information for delivery drivers to site- specific news and updates. They specifically requested screen locations tailored to each department to allow targeted content to reach only certain groups at each site. The new system also enables sites to create their own content and push it out to an internal audience within an hour of approval.
The Bailiwick Difference
As a partner of this customer for nearly 10 years, Bailiwick knows their IT requirements and processes inside out. We’ve also conducted operations for departments across their organization. When we were selected for this project, we needed just a short preparation period to scope out each site before we were ready to go to work. The timetable called for installation of more than 1,000 video monitors and support equipment at 500 sites over the course of a year. We delivered on time and on budget.
Project Services Overview
Managing the project involved overseeing site surveys and coordinating and scheduling technicians at each site.
We developed a consistent routine at each site based on the preparatory information gathered by our project management team. Our installation included the usual tidy bundle of labeled cables and other jacks and hardware as needed before setting up a 47 inch monitor, speakers, video unit and audio amps.
During the survey, we discovered that power wasn’t available at every location where TVs were to be placed. So we installed outlets to accommodate the equipment.
Bailiwick executed this large-scale project with the usual meticulous planning, precision and exceptional outcomes that this and other customers have come to expect from us. Because the project ran so smoothly, the customer even cancelled previously scheduled status meetings, deeming them unnecessary.